This Privacy Policy describes how KaLLme.IN ("KaLLme", "we", "us", or "our") collects, uses, and protects your personal information when you use our vehicle QR contact service.
1. Introduction
Welcome to KaLLme.IN. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, why we collect it, and how it is used when you register as a vehicle owner or use our QR contact system.
By using KaLLme.IN, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide
- Name – Your full name for account identification.
- Mobile Number – Stored securely; never shown to callers.
- Vehicle Details – Vehicle registration number, type, and description.
- Emergency Contacts – Alternate contacts you optionally add.
- Email Address – For account management and notifications.
2.2 Information Collected Automatically
- QR Scan Logs – Date, time, and approximate location of each QR scan.
- Call Records – Duration and timestamp of calls routed through our system.
- Device Data – Browser type, OS, and IP address (for security purposes).
3. How We Use Your Information
We use the information we collect to:
- Provide and operate the KaLLme vehicle contact service.
- Route calls from QR scanners to the registered vehicle owner without revealing the owner's number.
- Send notifications about missed calls, scan activity, and account updates.
- Improve and maintain our service quality and security.
- Comply with legal obligations and resolve disputes.
We do not use your personal data for advertising or sell it to third parties.
5. Your Privacy & Number Protection
The core promise of KaLLme is number privacy. Here is exactly how we protect it:
- Your mobile number is encrypted and stored in our secured database.
- QR codes do not contain or link directly to your phone number.
- All calls are bridged via our platform — the caller only sees a KaLLme masked number.
- You can disable your QR code at any time from your dashboard to prevent contact.
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit.
- AES-256 encryption for stored personal data.
- Regular security audits and vulnerability assessments.
- Access controls and two-factor authentication for staff access.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Scan logs and call records are kept for up to 12 months. You may request deletion of your account and associated data at any time by contacting us.
8. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal requirements).
- Withdraw consent for data processing at any time.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us at support@kallme.in.
9. Cookies
KaLLme.IN uses essential cookies to maintain user sessions and improve performance. We do not use third-party advertising cookies. You can control cookie settings through your browser, though disabling cookies may affect functionality.
10. Children's Privacy
KaLLme.IN is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us immediately for removal.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Smart QR Vehicle Contact Service, India